Banking & Financial Services

Healthcare organizations, today, must cope with a transforming business model while meeting the pressures of the industry's regulatory demands.

We enable healthcare organizations to enhance operational efficiencies, streamline internal processes, modernize business and develop customer intimacy, while meeting regulatory compliance.

Client Challenges

• Managing a changing business model: Shifting to a patient-centric healthcare system
• Coping with regulatory pressures for cost containment and alignment of incentives
• Handling digitized data from multiple sources, leading to a data explosion
• Implementing reforms to provide greater emphasis on wellness management and preventive care

We Provide

We have the experience, expertise and capabilities to help you innovate and transform your healthcare enterprise. Our full services offering comprise IT services, business process outsourcing, consulting and infrastructure services. Some of our focus areas include the following:

• ICD-10 / HIPAA 5010
• Legacy system modernization
• Remote health monitoring
• mHealth initiatives
• Payer CRM initiatives
• Electronic health records and exchanges
• Health information exchanges
• Healthcare infrastructure management and hosting
• Healthcare analytics and business intelligence
• Digital strategy

Insurers continue to face a challenging environment on the account of rising operating costs, significant losses from catastrophic events, reduced demand, decreased growth in developed markets and low investment yields. The situation is compounded by the rapidly changing customer buying behavior and ever-widening regulatory landscape.

Global insurers are making technology investments to reduce costs and improve customer retention – multi-channel integration, mobility, enterprise risk management, data analytics and business intelligence, social media, fraud detection, legacy modernization and cloud computing.

The impact of a decade of mergers means insurers are more focused on increasing operational efficiency by investing in legacy modernization and innovation initiatives to transform their policy and claims administration systems.

Our Advantage

With over three decades of experience enabling insurers globally and a full portfolio of service offerings, We are the transformation and innovation partner of choice, supporting the entire insurance value chain.

What We Provide

Our insurance capabilities offer innovative solutions to respond effectively to competition in new channels. We help you build a true digital enterprise through various phases, enabling improved consumer acquisition and increased sales. We offer the following solutions:

Customer Experience:

• Digital Enterprise Consulting
• Mobility Solutions and Services
• NextGen and Web Portals
• Social Media Solutions
• Big Data and Business Analytics

Operational Efficiency:

• Fraud and Claims Analytics
• Systems Consolidation
• Risk and Compliance Management
• Business Process Services
• Domain-led Lean ADM

Our full-services portfolio includes the following:

• IT Services
• Business Process Services
• Consulting
• Infrastructure Services
• Assurance Services
• Mobility Solutions and Services

Our services include end-to-end solutions for the following lines of businesses:

• Life and annuities
• Reinsurance
• Property & casualty (P&C)
• Health insurance
• Brokerage
• Specialty lines

Business Value

Our Insurance Services help you lower the cost of doing business through improved productivity and simplified business processes.